Our philosophy

At Intouch, we believe that commercial success depends on strong relationships. And as with any relationship, a company’s relationship with its customers and partners needs to be nurtured.

From customer relationship to customer experience

In today’s highly competitive market-place, price and quality alone are no longer enough to guarantee customer loyalty. Savvy consumers want more than just the best deal, they want service that extends beyond the moment they walk out of the shop or put down the phone – service that is more personal, rewarding and enjoyable.

That’s why for us, customer service is not an after-thought, but should be ingrained in the very first interaction with a potential customer or partner.

Our aim is to show you how to differentiate your business from your competitors by moving from simple day-to-day interactions with your customers, to delivering a unique experience that your customers will want to talk about.

Sharing with you our customer experience

At Intouch, we recognize that a unique customer experience is about more than just call centres and customer care; it touches upon every aspect of your business.

That’s why we’ve brought together a range of training, event management and business solution services, all oriented towards “the customer”, and designed to shape the way you train your staff, manage your business, and project your company’s image to its stakeholders.

Let us share our experience with you, because the customer is at the centre of everything we do.

Contact us

Want to know more?

If you think we can help, we’d love to hear from you. Contact us today to discuss your requirements.

26 BP 1028, Abidjan 26, Côte d’Ivoire
Telephone: +225 22 470 472
Fax: +225 22 470 473

Email: contact@intouchci.com